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IT Infrastructure, Strategy, and Charter Template

With the explosion of technology into every facet of the day-to-day business environment there is a need to define an effective infrastructure to support operating environment; have a strategy for the deployment and technology; and clearly define responsibilities and accountabilities for the use and application of technology.

The template comes as both a WORD document utilizing a CSS style sheet that is easily modifiable. 

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Internet and IT Job Descriptions

The job descriptions contained within the Internet and Information Technology Position Descriptions HandiGuide® was completed in 2009 and contains over 635 pages; which includes sample organization charts, a job progression matrix, over 220 job descriptions.   The book also addresses Fair Labor Standards and the ADA, and is in a new easier to read format.  Each job description meets ADA standards and the position description is delivered in electronic format - word which is editable and PDF which is printed.  Also included are tools to help you expand, evaluate and define your enterprise's unique additional required.

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IT Hiring Kit

IT Salary Survey

Disaster Recovery Plan - Business Continuity Plan Template


ISO 27000 ( formerly ISO 17799 ) - Sarbanes-Oxley - HIPAA - PCI-DSS Compliant

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Disaster Recovery PlanningData center and information systems infrastructure are the backbone enabler's of most companies’ critical business processes. When organizations experience a major disaster or disruption, ensuring operational continuity for critical business processes requires that IT and electronic data be recovered in a timely manner.

The IT Disaster Recovery Business Continuity Template delivers a proven solution designed to protect and, if necessary, relocate critical information systems to alternate data center facilities. The Disaster Recovery Business Continuity Template does this by employing a comprehensive strategic and tactical planning approach that aligns recovery solutions with key business requirements and tolerances for disruption. The Disaster Recovery Business Continuity Template also delivers an actionable recovery plans that will direct your staff to respond to events beginning from the point of an initial data center disruption through alternate site relocation, operational recovery and return to your home facilities.

The Disaster Recovery Business Continuity Template has helped hundreds of organizations across a broad spectrum of industries in the creation of actionable Disaster Recovery and Business Continuity plan. DRP BCP Audit Program

This Disaster Recovery Plan (DRP) can be used as a Disaster Planning template for any enterprise. The Disaster Recovery template and supporting material have been updated to be Sarbanes-Oxley and HIPAA compliant.  The Disaster Planning Template comes as a Word document and includes:

  • Disaster Recovery Plan and Business Continuity Template
  • Business and IT Impact Analysis Questionnaire
  • Work Plan
  • Disaster Planning Audit Program

New are:

  • Compliance with ISO 27000 ( ISO 27001 and ISO 27002), Sarbanes-Oxley and HIPAA standards
  • Web Site Disaster Recovery Planning Form
  • Department Disaster Recovery Activation Workbook
    • Quick Reference Guide
    • Team Alert List (Form)
    • DRP Team Responsibilities
    • DRP Team Checklist
    • Critical Function(s) Definition
    • Normal Business Hour Response Procedures
    • After Hours Response Procedures
    • DRP Location(s) Definition
    • DRP Recovery Procedures
    • Notification Procedures
    • Notification Call List (Form)
  • Updated Business and IT Impact Analysis Questionnaire
  • Vendor Disaster Recovery Questionnaire
  • Vendor Phone List Form Updated
  • Key Customer Notification Form
  • Critical Resources to be Retrieved Form
  • Business Continuity Off-Site Materials Form
The premium edition contains 14 full job descriptions. They are:
  • Chief Information Officer
  • Chief Security Officer
  • Chief Compliance Officer
  • VP Strategy and Architecture
  • Director Disaster Recovery and Business Continuity
  • Director e-Commerce
  • Manager Disaster Recovery
  • Manager Disaster Recovery and Business Continuity
  • Disaster Recovery Coordinator
  • Disaster Recovery - Special Projects Supervisor
  • Manager Database
  • Capacity Planning Supervisor
  • Manager Media Library Support
  • Manager Site Management

The DRP template is over 200 pages and includes everything needed to customize the Disaster Recovery Plan to fit your specific requirement.  The electronic document includes proven written text and examples for the following major sections of a disaster recovery plan:

  • Plan Introduction
  • Business Impact Analysis - including a sample impact matrix
  • DRP Organization Responsibilities pre and post disaster - drp checklist
  • Backup Strategy for Data Centers, Departmental File Servers, Wireless Network servers, Data at Outsourced Sites, Desktops (In office and "at home"), Laptops and PDA's.
  • Recovery Strategy including approach, escalation plan process and decision points
  • Disaster Recovery Procedures in a check list format
  • Plan Administration Process
  • Technical Appendix including definition of necessary phone numbers and contact points
  • Job Description for Disaster Recovery Manager (3 pages long) - entire disaster recovery team job descriptions are available.
  • Work Plan to modify and implement the template.  Included is a list of deliverables for each task. (Risk Assessment and Vulnerability Assessment)
There is a extensive section that show how a full test of the DRP can be conducted.  It includes

  • Disaster Recovery Manager Responsibilities
  • Distribution of the Disaster Recovery Plan
  • Maintenance of the Business Impact Analysis
  • Training of the Disaster Recovery Team
  • Testing of the Disaster Recovery Plan
  • Evaluation of the Disaster Recovery Plan Tests
  • Maintenance of the Disaster Recovery Plan

Click on the link below to get the DRP/BC sample pages now and make it a part of your disaster recovery toolkit.

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Testimonial - Dave Baker - City of Hamilton - I have found the DRP template invaluable!

Testimonial - Bob Rifenbury -MCSE/CCNA Launch Testing Lab - The DRP Template saved me about 6 months of work!

Testimonial -  Kelly Keeler - Martin's Point Health Care - I have received and I began using the template immediately. IT IS GREAT! Made this process a snap for me. Cut my documentation time down from.  weeks to hours! This document has made, what began to be an overwhelming process turn into a snap!

Testimonial - Juan Stamos - Mexico City Corporation - We had a DRP in place, but needed a more user friendly structure.  The Disaster Recovery Template (Gold edition) has that structure.  It was very easy to quickly move our DRP into Janco's DRP Template -- a real added value.

* Update service is for 12 months unless it is purchased within 30 days of the purchase of the Template.  Janco reserves the right to validate purchase of the customer was made for the template.

 

This template is not for resale or re-distribution - Disaster Recovery Planning Template Disaster Recovery Guide

 

 

 

Disaster Recovery Business Continuity News


Causes of Disasters

Disaster Causes

According to Janco Associates, the primary factor in the activiation of Disaster Recovery and Business Continuity Plans is computer hardware failure.

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Google person finder may be an options to include in disaster plans

Disaster plans need to include a way to contact individuals who are in the area after an event.

Google has a tool to help people locate friends and loved ones who have been affected by the 8.8.-magnitude earthquake in Chile.

Google Person Finder allows users to search for information about people by name or leave information about people in both English and Spanish. The page said it contained 22,900 records. However, the page cautions users that all data input would be viewable and usable by all and that the company plays no role in verifying the information. Google had set up a similar Person Finder tool after Haiti's recent earthquake.

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IT Systems Will Soon Start to Fail on a Regular Basis

There is a big crunch coming, and companies will start to experience ever greater IT failures unless they start buying new hardware.

When the recession started, IT spending fell off a cliff.  Hardware and software companies are hoping that IT spending will make a strong comeback because of the pent up demand and the fact that there is a lot of aging IT gear installed today.

Most companies have extended their maintenance contracts, but, at some point, that will not be enough as IT systems start failing.

Predicting IT failure is not a hard thing to do. When you deal with tens of thousands, and even hundreds of thousands of servers, data storage systems, network equipment, etc, it is a relatively simple statistical exercise.

The fact that IT systems are aging.  Maintenance contract prices increase every year that older equipment is kept working. At some point it becomes more expensive than upgrading. And upgrading brings additional benefits such as higher performance from the latest processors and subsystems.

Currently, a large part of an organization's IT budget is being spent on regulatory compliance issues, and on security, which is related to regulatory compliance. For the executives, being in compliance means not going to jail.

But if you can't run your business IT applications reliably then being compliant becomes a moot point. So, will spending on basic IT infrastructure come roaring back this quarter? Or will companies try to eek out another few months of performance out of their aging IT systems?

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Disaster Planning is Complex

An increasing number of professionals know that small-scale emergencies can be contained if staff members are prepared to react quickly. Damage can be limited even in the face of a large-scale disaster. For example, cultural institutions in Charleston, South Carolina, formed a consortium that focused on disaster preparedness several years before they were hit by a hurricane. Many of those institutions sustained only minor damage because they were able to put their early warning procedures into operation.

Disaster planning is complex; the written plan is the result of a wide range of preliminary activities. The entire process is most efficient if it is formally assigned to one person who acts as the disaster planner for the institution and is perhaps assisted by a planning team or committee. The enterprise's director may play this primary role or may delegate the responsibility, but it is important to remember that the process must be supported at the highest level of the organization if it is to be effective. The planner should establish a timetable for the project and should define the scope and goals of the plan, which will depend largely on the risks faced by the enterprise.

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Data protection in a state of flux

The state of IT Disaster Planning and data protection is in flux. Conventional models of backup and restore have become obsolete and are being replaced by newer dynamic paradigms that involve disk-to-disk, virtual server provisioning, sophisticated data deduplication, and appliance-based operations. 

Disaster Recovery Plan - Business Continuity Plan Template

ISO 27000 ( formerly ISO 17799 ) - Sarbanes-Oxley - HIPAA - PCI-DSS Compliant

OrderDownload Table of ContentsLessons Learned

Janco has identified four primary business drivers of data protection:

  • Provide Business Continuity and Disaster Recovery. This is the traditional concern of mitigating exposure to information loss. However it has grown more complicated as 24/7, global economy, and open source have become standard business issues. Of paramount importance is overcoming the hurdles associated with backup window requirements, application performance, reliability and consistency, and recovery time.
  • Streamline Process Management and Increase Productivity. As staff and resources become overburdened, companies are refocusing on process management. Easing critical pressure points is often the catalyst to surviving a difficult fiscal climate.
  • Contain Storage and Server Costs. Controlling cost of operations has become a top priority for many organizations. With data growing at exponential rates, these costs can easily mushroom.
  • Support IT Infrastructure Consolidation. Today's data protection architecture seems to be intrinsically broken - as characterized by slow backups, complex recoveries, compromised application performance, and difficult resource administration. IT infrastructure consolidation including server virtualization magnifies the problems and elevates the rearchitecture of storage and data protection as a priority. Finding high performing, easy-to-use, scalable data protection remains a key imperative. Further, system migration of production servers and critical applications to a virtual environment are likely to be costly and painful unless an easy and minimum-impact solution to migration is built into the rearchitecture.
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Which disasters should CIOs plan for?

Disaster Recovery Planning TemplatePlanning for a disaster is a difficult task at best. A major provider of disaster recovery services, lists hardware problems as the number one cause of disaster, followed by power outages, hurricanes and floods. CIOs often ask "What scenarios should we prepare for?" and "How likely is it that it will happen to us?" When one thinks of disasters, big events such as Hurricane Katrina or 9/11 are the first come to mind. But if we look at the ultimate consequence of a disaster - downtime - we can see that any event, large or small, can have the same effect on IT infrastructure. 

Certain areas of the United States have also had power supply problems in the recent past. Most notable is California with its infamous rolling blackouts. Parts of Texas also implemented rolling blackouts when there are abnormally high temperatures. Other regions of the country implement brownouts, where the voltage is reduced to customers during power emergencies. Brownouts can severely affect electronic equipment not protected with an UPS or voltage regulation device. A CIO whose data center was located in the region of California affected by the power crises said: You have to restore and operate your systems from an alternate location that has power. Obviously, that site is usually pretty far away and it is not practical to physically move systems. Moving an interconnected web of storage and servers to another set of infrastructure is a huge challenge. These things just were not designed for that kind of mobility and that is exactly the problem that virtualization solves.

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Data deduplication as part of your backup strategy

Traditional backup solutions create duplicate data in two ways:

  • Repeated full backups
  • Repeated incrementals of the same file when it changes multiple times.

A deduplication system identifies both situations and eliminates redundant files, reducing the amount of disk necessary to store your backups anywhere from 10:1 to 50:1 and beyond,
depending on the level of redundancy in your data. Deduplication systems also work their magic at the subfile level. To do so, they identify segments of data (a segment is typically smaller than a file but bigger than one byte) that are redundant with other segments and eliminate them. The most obvious use for this technology is to allow users to switch from disk staging strategies (where they’re storing only one night’s worth of backups) to disk backup strategies (where they’re storing all onsite backups on disk).

Record Management   Backup Policy

There are two main types of deduplication. Target dedupe systems allow customers to send traditional backups to a storage system that will then dedupe them; they are typically used in medium to large datacenters and perform at high speed. Source dedupe systems use different backup software to eliminate the redundant data from the very beginning of the process and serve to back up remote offices and mobile users.

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What is new in Disaster Recovery and Business Continuity Planning

Compliant Audit ProgramDisaster Recovery and Business Continuity planning (DRP / BCP) is not new - many organizations have employed some form of (DRP / BCP) for quite some time.
Companies have been replicating their mainframe, storage, and database systems for years. Before that, they moved paper documents to offsite locations.
So, what' s new with DRP / BCP?

As business technology proliferated over the past 10 to 15 years, DRP / BCP coverage expanded from back office systems to all types of additional business applications.

Order DRP BCPSample DRP BCP

New business applications and IT services help organizations react quickly to a dynamic marketplace and provide access to information -  wherever and whenever it's needed. Areas of concern include:

  • Companies are reducing the overall number of data centers, consolidating remote and branch office assets in the process.
  • E-mail, instant messaging, IP telephony, and collaboration applications have become integral parts of many companies’ business processes.
  • Given the volume of users accessing information, securing the environment is crucial. Allowing unauthorized users to access classified information or failing to protect data in flight could result in significant security breaches.
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Tape Versus Disk for Data Retention

Tape vs Disk Debate

Backup PolicyLong-term data retention includes weekly, monthly or other long-term backup, primary backup copy of data, off-line copy of static or fixed content data, archive and strategic data preservation. The emphasis is on low cost, long-term durability, compatibility, and energy efficiency for lengthy data retention. Tape is leveraged as a high performance bulk storage medium to off-load the disk cache, boosting the effectiveness and utilization of disk-based systems. From a green and economic efficiency standpoint, data staged off-line to tape consumes no energy while enabling exceptional performance during bulk restore operations. The combination results in both very green and economically efficient storage in addition to supporting business sustainability and enabling compliance.

A tape copy operation may be made locally and then physically transported to another location for safe off-site storage, or data may be replicated as part of the backup and data protection process to a remote VTL or tape library where a removable tape copy is made. Hybrid solutions also leverage diskto- disk locally with snapshots or other point-intime copies that are then replicated to another location or to a cloud-based storage managed service provider (MSP). Data and network bandwidth optimization techniques and technologies, including compression and deduplication among others, enable more data to be moved on available networks or to reduce networking requirements.

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Security Breaches Are a Disaster Recovery Business Continuity Concern

DRP BCP SecurityServers are so compact that they could be removed from the building in a briefcase. When you consider the magnitude of the IT investment, and the value of the data and applications that ride on it, you can appreciate the critical importance of protecting it from unauthorized access.  This is especially true after a disaster - anyone can walk off with you enterprise's key assets.

Server enclosures provide access control options such as lock-and-key, electronic control, RFID local readers and access cards.  

  • Keys can be matched to individual cabinets, multiple cabinets of a certain type (such as containing networking equipment, telephone company equipment or servers), or any other combination desired.
  • Electronic control can provide multiple types of access, such as remote control, timed control, card reader control or a combination of all of these methods.
  • Diversified access-control strategies enable you to manage access at the level of function and/or individual, while a top-level disaster recovery administrator has a master key.
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